Objectives

1. Getting inside our clients heads 2. The fact find 3. Building rapport 4. Questions to ask 5. Dig for more information 6. Test your standing 7. Confirm your needs

  • 1

    Instructions for this course

    • Welcome to the course!

  • 2

    What do you want from this course?

    • Before we begin...

  • 3

    Let's get started!

    • Conducting a Sales Call The Basics (Part 2) - The Training Video

    • Test your learning

  • 4

    Next Steps...

    • Congrats! Here's what's next...

    • Conducting a Sales Call The Basics (Part 2 ) - PowerPoint Presentation of the course

    • THE FACT FIND QUESTIONING SHEET

    • A copy of the test with a full explanation to all questions - This will help with your understanding and development.

    • Before you go...

Checklist

This course is aimed at beginners and established consultants looking to improve their skill set. You can learn as a group or as an individual.

  • Have a pen and paper ready, if you are working as a group a whiteboard or flip chart is required as you will be asked to debate questions and write down your answers

  • Have open mind and don't be afraid to ask questions of each other as group or challenge your own knowledge

  • This course will take between 20 and 30 minutes, try complete it in one sitting in an environment conducive to learning